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Insights for digital transformation leaders

Our Security Specialist Aka give examples of data breaches in Finland and briefly explain how web security management is done like it should.

Discover how Tampere uses AI to bridge the skills gap, matching talent with jobs based on competencies, not titles.

Imagine future Homo sapiens unearthing our digital records and concluding that we were more engrossed in virtual escapism than in tackling real-world challenges. Let's talk about strategic foresight.

Discover how to overcome organizational silos, embrace human-centered innovation, and drive impactful change with actionable insights shared by our design expert & CEO Jussi Hermunen.

Our experts Saara, Päivi, and Jaana participated in the City of Helsinki’s partner event and had some great discussions about the future of service design.

Suomi.fi just won the GovTech Prize 2025, officially making it the best public digital service in the world. We are proud to say we worked hard to make this service useful, intuitive, and inclusive.

Unlike surveys or focus groups, ethnography puts users at the center, capturing real-life interactions and pain points. But how does this translate to better product development?

IT complexity is a growing concern. Strategic architecture planning offers a way to reduce this complexity while driving cost efficiency.

Managing customer service portals can be challenging as users expect seamless, personalized experiences.

Learn how to balance legacy systems, manage budgets, address resistance, and align IT with business goals for successful innovation.

Learn what's a right platform fit for your business and when investing in customization, scalability, and security is worth the money.

Let's discuss how CJO can help organisations implement CX strategy across the organisation and transform into customer-centric entities.

Composable architecture is like building with LEGO blocks. It offers flexibility, scalability, and remarkable UX that set businesses apart from the competition. Let's dive into these concepts.

Customer Experience goes beyond a functional UI—it’s about creating memorable, emotional connections across every touchpoint, driving loyalty and lasting impact.

404 pages are like uninvited guests; they're gonna show up whether you like it or not, thanks to the ever-changing nature of eCommerce websites. Let's turn 404 pages into conversions.

Cities face constant pressure to cut costs and adapt to citizens' evolving needs. Let's discuss how city design has proven to be the solution to tackle the transformation.

Here's what we've learned in 2024 about data-driven development to boost website SEO, enhance user experience, or refine the user interface

Digital inclusion is not just about getting tech into everyone's hands; it's about creating experiences that everyone can enjoy.

Got the coolest websites but not sure which analytics tool to use? Let's dive into how to start with data-driven development.