Client stories
We've had many journeys and adventures together with our clients. Explore some of our customer cases showcasing digital transformation success stories. Learn how we help businesses enhance user experiences, drive revenue, and improve operational efficiency through innovative solutions.
- CX consulting
- Transformation consulting
- Online brand perception
Finnair
Finnair partnered with Digitalist to foster customer-driven innovation, using insights to enhance services, boost customer satisfaction, and gain a competitive edge in the airline industry.
- Transformation consulting
- E-commerce
- Integrations
Varjo
Varjo revamped their eCommerce platform in 9 weeks, creating tailored webshops with a composable architecture that improved user experience, boosted conversions, and increased order values.
- CX consulting
- Research & insight
- City Design
Helsinki City I HYTE
The City of Helsinki revamped its health and welfare promotion framework by engaging stakeholders and using service design. The new system improved coordination and boosted the effectiveness of public health initiatives.
- CX consulting
- Research & insight
- City Design
City of Tampere
Digitalist partnered with Tampere to redesign employment and integration services through stakeholder workshops and service design, enhancing customer experience and preparing for the 2025 TE services reform.
- CX consulting
- Content management solutions
- Digital product development
FINEEC
The Finnish Education Evaluation Centre (FINEEC) transitioned from WordPress to Drupal, improving content accessibility and management. The new platform enhances user experience and supports FINEEC’s educational evaluation efforts.
- CX consulting
- Content management solutions
- Digital product development
Viking Line
Viking Line transformed its digital experience with a future-proof platform and an innovative onboard app. This solution enhanced the passenger journey, improved service efficiency, and strengthened Viking Line's competitive edge.
- CX consulting
- Research & insight
- Transformation consulting
Helsinki City I Hel.fi
Digitalist partnered with the City of Helsinki to develop a customer research program for the hel.fi renewal, engaging over 4,000 residents, improving services through continuous testing, and fostering agile development.
- Portals
- Content management solutions
- Integrations
GS1
GS1 Finland upgraded its customer service with the OmaGS1 portal, streamlining access to services and reducing costs. The new platform improved user experience, boosted efficiency, and enhanced customer management.
- Transformation consulting
- Content management solutions
- Integrations
Forterro
Forterro unified over 10 product websites under a scalable, composable multisite platform, enhancing efficiency, consistency, and user experience while gaining a competitive edge in the industrial software market.