Client stories
We've had many journeys and adventures together with our clients. Explore some of our customer cases showcasing digital transformation success stories. Learn how we help businesses enhance user experiences, drive revenue, and improve operational efficiency through innovative solutions.
- Customer experience
- Research & insights
- Digital transformation
Helsinki City I hel.fi
A research program involving 4,000+ residents to improve digital services through continuous testing and feedback.
- Digital transformation
- E-commerce solutions
- Integrations & architecture
Varjo
Tailored eCommerce webshops in 9 weeks using a composable architecture for scalability and performance.
- Digital transformation
- Content management solutions
- Integrations & architecture
Forterro
Over 10 product websites under a scalable, composable multisite platform, streamlining website management across Forterro's global markets.
- Customer experience
- Content management solutions
- Digital product development
Viking Line I Mobile Application
An onboard mobile application with real-time services, enhancing passenger experience and engagement.
- Customer experience
- Research & insights
- City design
Helsinki City I HYTE
A leadership and coordination model to improve health promotion and collaboration across city sectors.
- Content management solutions
- Integrations & architecture
- Digital product development
SECLE I Osaamistarvekompassi
A labor market forecasting platform for the Service Centre for Continuous Learning and Employment delivering real-time insights to support skills development and employment.
- Digital service portals
- Content management solutions
- Integrations & architecture
GS1 I OmaGS1 portal
A modern service portal for GS1 to improve efficiency and usability for supply chain management.
- Customer experience
- Research & insights
- City design
City of Tampere
Digitalist partnered with Tampere to redesign employment and integration services through stakeholder workshops and service design, enhancing customer experience and preparing for the 2025 TE services reform.
- Customer experience
- Content management solutions
- Digital product development
FINEEC
Redesigned and rebuilt the The Finnish Education Evaluation Centre (FINEEC) website, enhancing usability, accessibility, and content management.
- Digital transformation
- Digital product development
Posti
A gamified Route Master app to improve employee engagement and reduce turnover for Posti’s mail carriers.
- Online brand experience
- Digital product development
Color Line
A digital platform to enhance passenger experience and onboard services across Color Line’s operations.
- Customer experience
- Digital transformation
- Online brand experience
Finnair
A global customer community platform to drive innovation and enhance service offerings through customer insights.