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Päivi Vartiainen
|
November 6, 2025

POV: Building real stakeholder trust in UX research

Our Lead Insights Specialist Päivi shares what we've learned working with user experience research projects
Suited devs with a magnifying glass
Our Lead Insights Specialist Päivi shares what we've learned working with user experience research projects
Change Acceleration
Customer experience
Research & insights
Päivi Mattila
|
February 18, 2025

Suomi.fi is officially the world's best public digital service

Suomi.fi just won the GovTech Prize 2025, officially making it the best public digital service in the world. We are proud to say we worked hard to make this service useful, intuitive, and inclusive.
Woman on laptop
Suomi.fi just won the GovTech Prize 2025, officially making it the best public digital service in the world. We are proud to say we worked hard to make this service useful, intuitive, and inclusive.
Customer experience
Research & insights
Lotta Nivari-Lindström
|
January 16, 2025

The role of ethnographic research in digital product development

Unlike surveys or focus groups, ethnography puts users at the center, capturing real-life interactions and pain points. But how does this translate to better product development?
binoculars on a table
Unlike surveys or focus groups, ethnography puts users at the center, capturing real-life interactions and pain points. But how does this translate to better product development?
Research & insights
Digital product development