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Raisa Suihkonen
|
February 18, 2025

Suomi.fi is officially the world's best public digital service

Suomi.fi just won the GovTech Prize 2025, officially making it the best public digital service in the world. We are proud to say we worked hard to make this service useful, intuitive, and inclusive.
Woman on laptop
Suomi.fi just won the GovTech Prize 2025, officially making it the best public digital service in the world. We are proud to say we worked hard to make this service useful, intuitive, and inclusive.
Customer experience
Research & insights
Raisa Suihkonen
|
January 16, 2025

The role of ethnographic research in digital product development

Unlike surveys or focus groups, ethnography puts users at the center, capturing real-life interactions and pain points. But how does this translate to better product development?
binoculars on a table
Unlike surveys or focus groups, ethnography puts users at the center, capturing real-life interactions and pain points. But how does this translate to better product development?
Research & insights
Digital product development